Pay upfront fee
All applications and requests submitted to Fire Safety require the prescribed assessment fee to be paid upfront.
Click here to access the new Payment Portal
(payments.fire.nsw.gov.au)
Note: Once the assessment fee has been paid, the Service Request Reference number (e.g. FS09-IMQ-0004321) must be provided on the corresponding application or request form.
Overview of the new payment system
The Payment Portal is a new secure online payment system introduced to streamline the payment process. It uses the NSW Customer Payment Platform (CPP) to process payments on behalf of FRNSW and is managed by Department Customer Service,
Any payee can use the payment portal to make a secure online payment and receive an confirmation receipt number. Through the Payment Portal you can:
- Select a new service request to pay the assessment fee
- Pay an outstanding issued invoice
- Recall or register your SAP customer details
- Pay the relevant fee or invoice by card (credit or debit) or Google/Apple Pay
- Receive an immediate payment receipt number
Note: Once an assessment fee is paid and receipt issued, you can submit the corresponding application or request.
